- I have sent certificates/diplomas of my dog, it's been a while but they were not added or there are only a part of them. Why?
- Most probably they were sent in non-acceptable format (PDF, PNG). We add only JPG files.
- By sending health certificates make sure that it is not cropped too much. Laboratory name and result ID should be there.
- Perhaps you've resent an email from a lab, not a certificate.
- My dog is clear by parentage. How to put it to my dog's page?
- If parents' tests are already there, just put it to our attention and we will write the tests to your dog.
- If not, ask your breeder and send them to us.
- How can I get an account?
- Account costs some money with yearly renewal. Account allows to keep a dog's page for the owner or the dogs and litters if you are a breeder. The main advantage of the account is the speed of the data updates.
- I've sent the data / asked to make some updates in private message on Facebook. But it's still the same.
- Private messages are the private messages, they exist for private life. All that concerns our Aussie database is to be sent via the email addresses which you see on this page. Data from PM is not processed.
- How can I add my dog's CAC, CACIB, BOB and so on?
- All similar to those titles appear at the dog's page automatically after the dog show is added and confirmed. It's done solely by the database engine. To get fuller picture you may want to keep show catalogs and try to mark it with the results.
- I have entered my dog to the database but it doesn't show anywhere, I can't find it using search engine. Or: I see my dog in the dog show report but otherwise it doesn't appear anywhere. Why?
- Yes, your dog is already registered in our database but it's waiting for approval by main admin. There are usually more than hundred of dogs waiting for approval so please wait some time. After approval it will be accessable via search engine and relationship links.
- The list of shows of my dog is on his page. Why are some show certificates missing?
- If some show certificates are missing, show report hasn't been confirmed yet. They are going to be there after approval.
